![]() ![]() The Telecom Department provides telecommunication services to students, faculty, and staff, and our services include telephones, voicemail, unified communications, digital satellite broadcasting, and emergency notification. The Solstice Pod is a software-based collaboration solution integrated on a hardware platform purpose-built for wireless media streaming.Įmployees may use Tableau as the primary visual tool for data analysis and sharing. Additional media equipment and technician support can be requested. SpaceFinder tracks and reserves rooms for events on campus. JCU ITS manages site licenses for commonly used software programs for math and statistics, science and engineering, bibliography management, security, online surveys, and other areas. The service can be used to support teaching, academic research, and institutional business. It is available to all JCU students, faculty, and staff, at no cost. John Carroll University has a site license for the Qualtrics Survey Service. Qualtrics is a Web-based service that allows you to easily create a survey, collect and store data securely, analyze responses, and present results using professional-quality graphs. ITS also offers a Poster printing service. Printing pages are allotted to students at the beginning of every semester. Service Desk provides a list of basic recommendations for computers compatible with the network and support services available on campus. The professional email and calendar app that helps you stay on top of what matters. Shared Departmental drives have data storage capacity of 20 GB. With the Kaltura Canvas Video App, teachers, students, and staff can easily view, record, manage, edit, transcode, and deliver high-quality video that is visible on any device, at any time.Ĭenter for Digital Media (CDM) offer services like video and audio conversion as well as converting foreign video tapes to North American Broadcast standard.Ĭenter for Digital Media offers a range of loaner audio and visual equipment to John Carroll students, faculty, and staff to checkout through Grasselli Library & Breen Learning Center. Alert preferences can be changed by logging in to the Rave Wireless site. John Carroll students are loaded into the system upon intake. John Carroll University has partnered with Rave Wireless to provide an emergency alert system. Student home directories (H: drive) are allocated 3 GB of storage. John Carroll employees home directories are allocated 5 GB of storage. Personal Drives are roaming drives on network. It can be accessed from multiple devices with a single google account.Ī new way to access all of your Google Drive files on demand, directly from your Mac or PC, without using up all of your disk space. JCU ITS, in collaboration with Google, Inc., provides a Gmail interface for student, faculty, and staff email.įaculty and students get access to Google Drive with unlimited data storage space. JCU ITS, in collaboration with Google, Inc., provides unlimited email storage, enhanced mail search, Instant Messenger chat integration, access to Google Drive and full calendar use to all students, faculty, and staff. Please call Service Desk at 216.397.3005 for more information. The Recovery Program is fashioned for the protection of user privacy and recycling. ITS offers support for software purchasing and licensing. ITS provides assistance in university owned hardware and software purchases as well as technical support for the hardware. ![]() Diagnosis and selective problem resolution is also available for personal computers. ITS offers repair and replacement services for John Carroll computers. Specialized software is installed on lab computers for use in coursework. The CDM, located on the main floor of Grasselli Library & Breen Learning Center, is dedicated to advancing the use of technology to enhance teaching, learning, and research, through a combination of faculty workshops, instructional design, videography, multimedia development assistance, and one-one consultations.Ĭlassrooms are equipped with multimedia technology ranging from basic to theater to public collaboration.Ĭomputer labs equipped with Windows and Macintosh computers, printers, and other technology are located around campus. ![]() AD accounts are automatically provisioned upon joining the University.īanner is the integrated database system used at John Carroll University to coordinate and manage student and employee information and business processes throughout the university.Ĭanvas is a virtual hub for student services that provides access to online course materials, grades, organizations, accounts, and many other academic and campus services. A B C D E F G H I J K L M N O P Q R S T U V W X Y ZĪctive Directory (AD) is your domain account at the University, used to log in to workstations in any lab/classroom, Canvas (LMS), VPN, Atomic Learning, and the Eduroam wireless network. ![]()
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